Terms of service
Welcome to FIXMATEE.
By accessing or using our website, you agree to be bound by the following Terms of Service.
Please read them carefully before using our services or making a purchase.
1. General
FIXMATEE is an online ecommerce store offering problem-solving utility products.
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice.
2. Products & Services
All products displayed on FIXMATEE are subject to availability.
We make every effort to display product information, images, and pricing accurately; however, minor variations may occur.
FIXMATEE reserves the right to modify or discontinue any product or service without prior notice.
3. Pricing & Payments
All prices on the website are listed in Indian Rupees (INR).
We reserve the right to change product prices at any time without prior notice.
Payments can be made through available prepaid payment methods or Cash on Delivery (COD), subject to service availability.
4. Order Acceptance & Cancellation
An order is considered confirmed only after successful payment (for prepaid orders) or order confirmation (for COD orders).
Orders can be cancelled only before they are shipped.
Once an order has been shipped, it cannot be cancelled.
FIXMATEE reserves the right to cancel any order due to reasons including but not limited to:
• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
5. Shipping & Delivery
Delivery timelines provided on the website are estimates and may vary due to factors beyond our control, such as logistics delays or weather conditions.
FIXMATEE shall not be held responsible for delays caused by courier partners.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review the Return & Refund Policy page for detailed information.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of FIXMATEE and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. Limitation of Liability
FIXMATEE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Use of our products is at the customer’s own discretion and responsibility.
9. User Conduct
You agree not to use this website for any unlawful purpose or in a way that may harm, disrupt, or misuse the services provided.
10. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
11. Contact Information
For any questions regarding these Terms of Service, please contact us via WhatsApp:
Customer Support (WhatsApp Only):
+91 70072 82051